Information We Collect

oltheriqonix collects various types of information to provide you with our financial analysis platform and related services. We're transparent about what we collect and why we need it.

• Account registration details including name, email, and professional credentials
• Communication records when you contact our support team or participate in webinars
• Usage data showing how you interact with our platform and which features you access
• Technical information such as IP address, browser type, and device specifications
• Financial data and investment preferences you input for analysis purposes

We collect this information through direct interactions, automated technologies, and sometimes from third-party sources like professional networks or publicly available databases. Everything we collect serves a specific purpose in delivering our services to you.

How We Use Your Information

Your information helps us deliver personalized financial analysis tools and maintain the high standard of service our investment professionals expect. We never use your data for purposes you haven't agreed to.

• Providing access to our financial analysis platform and related tools
• Customizing content and recommendations based on your professional interests
• Sending important updates about your account or changes to our services
• Improving our platform through usage analytics and user feedback
• Ensuring security and preventing unauthorized access to your account
• Complying with legal obligations and regulatory requirements in Australia

We base our data processing on several legal grounds including your consent, our legitimate business interests, and compliance with legal obligations. When we process data based on legitimate interests, we always balance these against your privacy rights.

Data Sharing and Third Parties

oltheriqonix maintains strict controls over who can access your personal information. We only share data when necessary to provide our services or when required by law.

• Service providers who help us operate our platform, such as cloud hosting and analytics services
• Professional advisors including lawyers and auditors who assist with business operations
• Regulatory authorities when required by Australian financial services regulations
• Other users only when you explicitly choose to share information through platform features
• Business acquirers in the unlikely event of a merger or acquisition, subject to privacy protections

All third parties we work with are carefully selected and must agree to protect your information according to our standards. We regularly review these relationships to ensure your privacy remains protected.

Your Privacy Rights

Under Australian Privacy Principles and the Privacy Act 1988, you have significant control over your personal information. We've made it easy to exercise these rights through our platform or by contacting us directly.

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request removal of your personal information, subject to legal obligations
• Portability: Receive your data in a structured, commonly used format
• Restriction: Limit how we process your information in certain circumstances
• Withdrawal: Remove consent for processing where we rely on your consent

To exercise any of these rights, simply contact us using the information below. We'll respond within 30 days and won't charge you unless your request is clearly unfounded or excessive. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

Data Security and Protection

Protecting your information is fundamental to how we operate. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS encryption for all data transmitted between your device and our servers
• Advanced encryption standards (AES-256) for data storage and backups
• Multi-factor authentication options for account access
• Regular penetration testing and vulnerability assessments
• Employee training on privacy and security best practices
• Incident response procedures to address any potential security events quickly

Despite our best efforts, no system is completely secure. If we become aware of any security incident affecting your personal information, we'll notify you and relevant authorities as required by law.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

• Account information is retained while your account remains active and for 7 years after closure
• Communication records are kept for 5 years to support ongoing customer relationships
• Usage analytics are anonymized after 2 years and may be retained for platform improvement
• Financial data is retained according to Australian financial services regulations (typically 7 years)
• Marketing preferences are kept until you change them or request deletion

When retention periods expire, we securely delete your information using industry-standard data destruction methods. If you close your account, we'll delete personal information not required for legal compliance within 90 days.

International Data Transfers

While oltheriqonix primarily operates within Australia, some of our service providers may process your information overseas. We ensure appropriate safeguards are in place for any international data transfers.

Primary locations where your data may be processed include the United States (for cloud hosting services) and the European Union (for analytics tools). All overseas processing is subject to contractual requirements that ensure your information receives protection equivalent to Australian privacy laws.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes through email or platform notifications.

Minor updates that don't affect how we collect or use your personal information will be posted here with an updated date. For significant changes that impact your privacy rights, we'll seek your consent where required by law.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.